Repair Request

For booking a repair / diagnosis / upgrade please complete this form.

For queue time on repairs, see our homepage www.kustompcs.co.uk which displays status on workload.

What we work on - from our repairs page it's stated we work only on Windows computers. Our focus and experience is on desktop (tower) systems and tends to be that we don't cover hardware issues on laptops or All-In-One type computers. 

Other devices (phones, tablets, Mac computers, games consoles like Xbox or Playstation) are not supported, we can't book any repair work for these.

Timing / Availability -  we generally don't have availability same day and tend to go in to each day with work already booked. Our business focusses on system build and upgrade work, with repairs slotted in between when time allows. There may be a few days wait to start repairs depending on workload at the time.

It's no problem to drop off your PC sooner than our availability if that's best for you (for instance if it's not working at all rather than just a niggle) but just on the understanding that it's worked on in turn and we do these in order of bookings rather than drop-off time to keep everything fair and organised.

Ideally fill out this form prior to dropping off your computer - we can send you back confirmation of availability / best day for drop off and and indicative costs (or if it's not possible to do the requested repair, will let you know and it saves your time in travelling)